Public Recordings - Customer Engagement/CRM

63 Entries
 
 
4 years ago
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CRM has grown to a $20 billion business, but attaining maximum customer satisfaction with the solution remains elusive.


Recent evidence shows that the speed of CRM deployments ...

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4 years ago
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You wouldn’t build your CRM system from scratch – why build your BI? With ZAP’s pre-packaged solution that is installed and running in days and weeks vs. months and years – it’s not ...

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4 years ago
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Cobalt Membership Dynamics (the engine that drives CRMUG’s day-to-day operations) is more than just a tool to efficiently manage your members – it’s a flexible, user-friendly membership ...

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4 years ago
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More than ever, businesses are looking for ways to pump up the way they produce dynamic, personalized documents. In this informative webinar, you will learn how to overcome the quirks ...

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4 years ago
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Are you looking for more information than the native Dynamics CRM Audit Trail tool can give you? Do you want to know who has viewed CRM records? Do you want to know which users made ...

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4 years ago
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Electronic signatures have become commonplace in many highly regulated industries, but surprisingly, many organizations are not yet using e-signatures on everyday customer and vendor ...

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4 years ago
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Microsoft will be launching a survey to solicit your feedback and better understand your current experience trying, buying, and using Microsoft sales productivity solutions including ...

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5 years ago
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In this CRMUG Partner Showcase, you will learn about new CRM add-on innovation and low-cost vended CRM customization services available through Management Technology Consulting (MTC). ...

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5 years ago
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Andy Steggles, President of Higher Logic, will discuss the dynamics of customer communities and their ecosystems, and how those dynamics integrate to improve the customer support experience ...

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5 years ago
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We all know duplicate data is a bad thing in CRM. But how bad is bad? This session is part educational, part training. Using QGate’s Paribus Discovery, we will show you how to IDENTIFY ...

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