Customer Engagement & Dynamics CRM Forum

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Admin User Licensing

  • 1.  Admin User Licensing

    Posted May 09, 2017 02:33 PM
    Hello,

    We are running CRM 2016 on-premise and have been kicking around a question about licensing. We have two separate production organizations (A and B) running for CRM and are wondering if we need to have the IT/admin users licensed separately for each organization. We have two users that are the interface and admin user that exist in both organization and we have licenses to cover them now, but are trying to determine if we need to consume two licenses for A and two licenses for B OR only two licenses for both organization A and B

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    Brandon Ison
    Business Analyst
    Oneblood, Inc
    Orlando FL
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  • 2.  RE: Admin User Licensing

    TOP CONTRIBUTOR
    Posted May 10, 2017 08:35 AM
    Brandon,

    It is my understanding as follows:

    1. If A & B are installed via multi-tenancy then users only need one license.
    2. If A & B are installed via separate CRM org server installations then they need licenses for the each org (ie 2 licenses).

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    Jerry Weinstock
    Business Technology Strategist, MVP
    CRM Innovation
    Lenexa KS
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  • 3.  RE: Admin User Licensing

    Posted May 11, 2017 11:22 AM
    Thanks, Jerry.
    That is my understanding as well.

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    Brandon Ison
    Business Analyst
    Oneblood, Inc
    Orlando FL
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